1. Information we collect
We collect information that you provide directly (such as name, email, billing details) and data generated through your use of the platform (such as course enrollments, analytics, and support interactions).
Privacy Policy
Your trust matters. This policy explains what information we collect, how we use it, and the safeguards that keep your community secure.
2. How we use information
Your data powers essential platform functions: delivering course content, processing payments, providing support, and improving product performance. We may also send operational communications and product updates.
3. Data retention
Metazool retains personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes. Content backups are encrypted and routinely purged on a rolling schedule.
4. Sharing & third parties
We share data with carefully vetted sub-processors—such as payment gateways, analytics tools, and video infrastructure providers—to perform services on our behalf. We never sell personal data to advertisers.
5. Security
All media is DRM protected, storage is encrypted, and access is limited by role-based permissions. We conduct regular penetration tests and monitor for suspicious activity. Please report vulnerabilities to [email protected].
6. International transfers
Metazool may transfer data to jurisdictions outside your country. When we do, we implement safeguards such as Standard Contractual Clauses to ensure appropriate protection.
7. Your rights
Depending on your location, you may have rights to access, rectify, erase, or port your personal data. Submit requests via [email protected] and we will respond within 30 days.
8. Updates
We may update this Privacy Policy to reflect changes in law or platform features. Significant updates will be communicated via email and posted here with an updated revision date.
Last updated: 2025